10th Standard Passed ITI or Diploma
Minimum Duration: -Hours
Semester Wise: Rs. 0,000/-
Installation Technician – Computing and Peripherals
Brief Job Description:
After completing this programme, participants will be able to: Ability to build interpersonal relationships, and have a customer centric approach
Working with office package for reporting and documentation
Attending to field calls from client and Handle Complaints for system trouble shooting and repairs
Installing and configuring the networking, servers and storage systems
Knowing the importance of SLAs and Company Processes.
Applicable National Occupational Standards (NOS)
ELE/N4601 Engage with customer
ELE/N4602 Install, configure and setup the system
ELE/N9909 Coordinate with colleagues and co - workers
Understanding the different component of Computer, Assembly of system
Troubleshooting of the system
To understand layout, Components and from factors of mother broad
To understand the form factors, slot types and different memory types
To identify the types of Storage.
To Recognize the methods of storage and different hardware components used storage
To identify the types of hardware components in the computer and differentiate it
To understand the methods of troubleshooting storage, power supplies
To understand types of printer and scanner to recognize features used
Recognize the types of laptop devices and to understand note book concepts.
Recognize of the component of computer, troubleshooting and installing and configuring of operating system and it drives
To understand importance of work etiquette. To understand the methods safety measure to be used
To understand the networking, OSI Concepts Recognize the Network technologies.
To understand the types of application functionality
To understand the color coding for the Ethernet cable to be crimping. Recognize network adaptor configuration
Recognize the network designed structure.
To understand the different configuration methods of device
To understand method of self - motivation, self -confidence.
Windows 7/10 Essentials
To understand features of windows client, performance information, tool configuration
To understand the methods of installation, upgrading and its features
To understand the method Configuring, maintaining, backup and recovery
Recognize the methods of installation, configuration, system security, maintaining of backup, recovery and backup
To understand the method basic functions to be done, service to be provided, communicate Effectively in formal situations
To understand Directory services and different functional levels
To understand methods of installing configuring Directory services.
To understand the methods of disaster recovery and backup
Recognize the method of implementing secure domain, administrating and creation of user, maintaining group policies
To understand the goals set, improving the reading skills
Recognize the Linux features, basic commands
To understand the methods of installing, configuring server and services
To understand the method of fault analysis, file system corruption.
To understand method of installing, configuring network adaptor, basic services, Managing of storage.
To understand the impact, body language, verbal communication, comprehension.
IT Security fundamentals
To understand the method of installing, configuring, outlook and concepts of anti - virus.
To understand the methods of identifying types and indication of virus, worms,Trojan etc.
To understand the compatibility issues and common errors. Recognize basic security risks
To understand method s of system vulnerability and fixing them and methods of measure to prevent them.
To understand methods of having positive attitude, awareness, prioritize.
Concepts of ITIL v3
To understand the method of monitoring, measuring and reporting
To understand the Method of CSF, KPIs and Activity.
To understand the methods of SLA, timeliness, response and resolution data
To understand the problem management process flow, Determination resolution
To Understand the methods Problem management, tracking report and control measures
To understand the methods for learning new things at your work.